Ultra Diamonds

Ultra Diamonds Shipping InformationUltra-Diamonds-Shipping-Policy

Safe Shipping

At Kay Jewelers, our goal is to provide you with a positive experience. To ensure that we are able to assist you during this busy holiday season, please contact us at 00-800-9001-0044.

Ship to any Kay Jewelers Location

Choose to have your order shipped to the Kay Jewelers nearest you, and we’ll pay the shipping charges. When you pick up your order in the store, our experienced sales associates will be on hand to help answer any questions. See more about Shipping to any Kay Location

Delivery to Your Door

Receive your purchase without leaving the comfort of your own home.Your order will be shipped directly to your door, and if you wish, you can have it gift-wrapped. For your protection, orders of $1000 or more require a signature upon delivery, regardless of any signature waiver on file. See more about Delivery to Your Door

Estimated Arrival Date

The Estimated Arrival Date for our merchandise is displayed on product pages, in your shopping bag, and throughout the checkout process. We provide the Estimated Arrival as a guide to when your kay.com order should arrive. Kay Jewelers wants to be as accurate as possible when determining when you will receive your merchandise but we cannot factor certain events into the Estimated Arrival Date.

The Estimated Arrival Date DOES NOT take the following into account:

  • Delays in credit approval
  • Weather delays
  • Other shipping/vendor service disruptions
  • APO/FPO orders going through the Military Postal Service Agency (MPSA)

The Estimated Arrival Date DOES take the following into account:

  • Additional time needed for ring sizing
  • The time needed to create your personalized and special ordered items
  • Items shipping from different locations on different days*
  • Shipping method selected in checkout**

*Special orders, personalized merchandise, and Design-A-Ring orders may ship from different locations on different days, depending on the item. The Estimated Arrival Date for each item will appear in the Shopping Bag, throughout the Checkout process, and in the Order Confirmation.

**The Estimated Arrival Date on individual product pages will default to ground shipping. Selecting alternate shipping methods may change the Estimated Arrival Date.

For more information visit Ultra Diamonds