Tractor Supply Company

Tractor Supply Company Shipping InformationTractor-Supply-Co-Shipping-Policy

Online orders may be shipped to your home or to a Tractor Supply store for customer pick-up. Orders ship on normal business days, which are Monday through Friday, excluding government recognized holidays. Weekend shipment of orders is not currently available. For our Express service (e. g. 2-Day or next business day arrival), your order must be completed before Noon Central Time Monday through Friday in order for it to ship the same day (subject to available inventory). Express service is not available for Ship-to-Store orders at this time. Items not allowed by law to be shipped by air freight will automatically be converted to standard shipping for delivery. Orders requesting standard shipping methods and Ship-To-Store orders will typically ship within 2 business days. Orders usually arrive at the “ship to” destination within 5-7 business days. Actual shipping time for standard service is based on final destination.

The Standard Shipping option includes the use of the UPS SurePost shipping method. Standard shipping of most packages whose total weight is equal to or less than 10 lbs. and less than 130 inches in length, width and height combined will be shipped via UPS SurePost shipping method. With UPS SurePost standard shipping, your order is delivered by UPS to the closest United States Postal Service (USPS) Center of the ship to address and delivered to the final shipping address destination via the United States Postal Service (USPS). In cases where UPS SurePost is used to ship your order, the UPS tracking number will continue to provide tracking details from the United States Postal Service (USPS) Center drop-off location to the final “ship to” destination. UPS SurePost packages will be delivered to the door of the ship to address in most cases, but can also be delivered in the mailbox of the ship to location.

The Ship-To-Store delivery method ships orders to a Tractor Supply store chosen by the customer for pick-up at the store. Ship-To-Store orders are usually available to pickup within 5 to 7 days of receiving the order confirmation. Orders not picked up or claimed within 45 days of the order date will be automatically returned. A credit for the order total, less a 10% restocking fee in some cases, will be issued to the credit card originally used to place the order, or a company issued bank check for gift card order is given. A government issued photo ID is required to pick- up the order. The person picking up the order must match the name of the person designated to pick up the order when the order was placed.

Tractor Supply offers shipping to all United States addresses excluding Alaska and Hawaii. We do not currently ship orders outside the United States. We do not ship orders to APO/FPO addresses or P.O. boxes. TSC does not offer gift packaging. Order information such as a billing or shipping address that is inaccurate or incomplete may result in delays. Products cannot be shipped to incomplete addresses. Tractor Supply is not liable for late or lost deliveries. Subject to our Return Policy, please contact the carrier to resolve any credit or adjustments related to delivery failures or delays. Except in cases where the return is the result of an order processing error or the item arrives damaged or defective, original shipping charges are non-refundable and return shipping fees are the responsibility of the customer. Please report items that are damaged or missing within 10 days of delivery.

Shipping costs are calculated based on the actual weight, dimensions and destination of your order.

We use shipping tables provided by UPS, USPS and our over-the-road common freight carrier partners to calculate the shipping cost charged to your order. Your order will be shipped from our online fulfillment warehouse located in Franklin, KY or any one of our Drop Ship Vendor Partner locations. The final shipping cost is calculated during the checkout process, once the shipping destination is entered.

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