TheWatchery.com

TheWatchery.com Shipping InformationTheWatchery_com-Shipping-Policy

HOLIDAY SHIPPING SCHEDULE

The following is the 2015 TheWatchery.com holiday shipping schedule. To ensure holiday delivery please review the calendar below and shop early!
Click here to view our extended holiday returns policy

DECEMBER 2015
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
29

30

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

FREE Guaranteed Delivery on Orders Over $200
18

FREE Guaranteed Delivery on Orders Over $200
19

FREE Guaranteed Delivery on Orders Over $200
20

FREE Guaranteed Delivery on Orders Over $200
21

FREE Guaranteed Delivery on Orders Over $200
22

FREE Guaranteed Delivery on Orders Over $200
23

LAST DAY
Order by 12PM ET For XMAS Eve Delivery
24

25

26

27

28

29

30

31

1

2

 

Dec.
17th- 22nd

FREE Guaranteed Delivery on Orders Over $200
Orders Under $200: 2nd Day $9.95, $22.95 Next day Orders $200 or More: FREE 2nd Day!

Dec. 23nd

Order by 12PM ET for Christmas Eve Delivery
Orders Under $200: $22.95 Next day Orders $200 or More: FREE Next Day!

EXTENDED HOLIDAY RETURNS NOW THROUGH 1/15/16

Any order placed between November 1st 2015 and December 31st 2015 is eligible for our Extended Return Date For Holiday Orders. Orders may be returned and refunded upon approval until January 15st 2016.

TheWatchery.com is not responsible for lost, late, misdirected, damaged or incomplete placement or confirmation of orders, or Internet technical, hardware, software, telephone or transmission failures of any kind that may limit a person’s ability to place an order. This guarantee does not apply to delays caused by acts beyond TheWatchery.com’s control, such as acts of God, strikes, lockouts or disasters. TheWatchery.com reserves the right to cancel or suspend this offer should a computer virus, unauthorized intervention or other cause corrupt the integrity or the proper conduct of the offer. TheWatchery.com reserves the right to disqualify any order found to be disrupting to the operation of the offer or website.

Please print and complete the Extended Return Date For Holiday Orders card below and include it with your return to assist and expedite processing.

THEWATCHERY.COM EXTENDED RETURN FOR HOLIDAY ORDERS CARD

Name _________________________________________
Order # _________________________________________

This order was placed between November 1st 2015 and December 31st 2015 and is eligible for Extended Return For Holiday Orders through January 15st 2016.

TheWatchery.com would like to wish you and yours a happy and healthy holiday season.

ENJOY FREE STANDARD SHIPPING WITH YOUR PURCHASE!

Free domestic shipping within the continental US is included with each and every purchase at TheWatchery.com order and no minimum amount is required. Your purchase will ship standard ground via UPS and should arrive at its destination within 1 – 7 days. Domestic orders outside the 48 continental states: Alaska, Hawaii, Puerto Rico & the U.S. Virgin Islands require Second Day Air service at a nominal fee.

For more expedited shipping, you can also select other shipping options via UPS at additional shipping costs.

If you have any questions regarding shipping or delivery, please send us an Online Inquiry or call our Customer Service department at 1-866-752-3681.

FREE STANDARD SHIPPING!*

Free Standard Shipping

OTHER SHIPPING OPTIONS RATES
Standard Service $0.00 FREE
2nd Business Day Service $9.95
Next Business Day Service $22.95
Saturday Delivery $39.95
Business day delivery service excludes Holidays & Weekends.

Free Shipping

TheWatchery.com is proud to offer FREE standard shipping on all orders (excluding taxes and shipping & handling charges) to all U.S. destinations except Alaska and Hawaii. Shipments to Alaska and Hawaii can only be shipped by 2nd Business Day service or Next Business Day Morning service (Next Business Day Morning service only assures that the package will be delivered the next business day).
Additional items will be charged an additional 50% of the original shipping rate.

SHIPPING TO THE 50 UNITED STATES, PUERTO RICO, AND APO/FPO ADDRESSES.

Yes. We can ship to PO and APO/FPO addresses via UPS SurePost®. Orders Over $700 cannot be shipped to PO boxes. Physical addresses are required for all purchases over $700 regardless of their destination.

DO YOU OFFER SATURDAY DELIVERY?

Yes. We ship via UPS Saturday Delivery ($39.95).

WILL YOU SHIP OUTSIDE THE UNITED STATES?

TheWatchery.com offers shipping to over 40 countries worldwide. Please click here for further details.

HOW CAN I TRACK MY ORDER?

You can use the shipment tracking number on www.ups.com.

WHAT IS UPS SUREPOST® & MAIL INNOVATIONS®?

UPS SurePost® is an economy, residential, ground service. This service combines the consistency and reliability of the UPS Ground network with final delivery typically provided by the U.S. Postal Service.

REFUSAL OF DELIVERY

If a package is refused for delivery, the customer will be responsible for actual shipping charges incurred by TheWatchery.com. Once we receive the package back in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost of shipping the package to you. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible. This does not apply to packages that appear to be damaged in shipping.

Incorrect Shipping Address Provided

Packages that are returned because of an incorrect address provided by the customer will be subject to additional shipping charges. When we receive the package in our warehouse, we will issue a credit to the original credit card for the purchase price less the actual shipping cost. This shipping charge will apply even if you were not originally charged shipping under a free shipping promotion. Requests for packages to be shipped again will be subject to actual shipping charges. The purpose of this is to defray unnecessary shipping costs and to allow us to offer the lowest prices possible.

WHAT IS UPS MYCHOICE® TRACKING?

Log in to ups.com and track your packages to reroute, reschedule, or authorize a shipment release for your delivery. You’ll get an email, voice, or text message the day before your delivery letting you know when your package will arrive.

INTERNATIONAL SHIPPING

TheWatchery.com offers shipping to over 200 countries worldwide. You’ll not have to worry about currency conversion, custom duties or taxes. These charges are included in your final checkout price. Safe and secure international shipping you can count on!

TheWatchery.com is pleased to offer international shipping to our customers. Customers with orders outside of the U.S. may click on the country FLAG at the upper left corner of the page and select your country. Once you add items to your cart, an international checkout page will appear to complete your order.

Calculating Shipping Costs and Order Totals

You’ll now be able to calculate the shipping costs and total of your purchase before placing the order.

Follow these steps to calculate your order’s total:

  1. Click On The Country Flag On The Upper Left Corner And Select Your Country
  2. Add the desired item(s) to the shopping cart. Items can be added to your shopping cart from our product pages.
  3. You’ll be taken to our International checkout page where you can fill out shipping information, have an accurate conversion of your countries’ currency and the shipping fees for your purchase, as well as any taxes and/or custom charges that may incur.
  4. You’ll be taken to our International checkout page where you can fill out shipping information, have an accurate conversion of your countries’ currency and the shipping fees for your purchase, as well as any taxes and/or custom charges that may incur.
  5. You’ll then be able to complete the payment information and process your purchase.
  6. Once you’ve completed the check-out process, all you’ll have to do is wait for your purchase to arrive via UPS international shipping services.

International Shipping FAQ’s

Do I have to pay for international handling fees?

We do not charge any handling fees for processing international orders. Fees you’ll be paying for your purchase are shipping fees, taxes, customs, duties or Values Added Tax dictated by your location and will be indicated to you at checkout.

Are my international purchases secured?

International order payments are handled directly at our checkout process. Due to the high fraud rate with International online orders we take the necessary precautions to minimize risk both to you and our risk as well when shipping products internationally. Your payment is handled securely and is encrypted for the utmost safety.

Will I be able to check the status of my international order?

Upon completion of your purchase, we will send you a confirmation email and a follow-up with UPS tracking information.

Who can I contact about my international order?

If you have any questions at all regarding your international order, please contact us Monday – Friday 9 AM to 5 PM EST at 866-961-8463 or email customer service at customerservice@TheWatchery.com for further inquiries.

International orders are non-returnable.

International orders do not qualify for Stress Free Payments.

International orders are not eligible for our price match guarantee.

For more information visit TheWatchery.com