Smarthome Shipping InformationSmarthome-Shipping-Policy


We offer FREE SHIPPING on retail orders of $199.00 or more in the contiguous 48 states (excluding Alaska and Hawaii). Dealer accounts and P.O Box addresses do not qualify for the FREE SHIPPING offer. Heavyweight shipping charges may apply to heavy or bulky items. To determine your shipping charges, simply add items to your cart and enter your zip code. If you have met the FREE SHIPPING order minimum, the FedEx Ground rate will display as “Free”. If you have items in your cart that are heavy or bulky, heavyweight shipping charges will be added and displayed. If you qualify for FREE SHIPPING with multiple items in your cart, but one or more of them is heavy or bulky, heavyweight charges will only be added for those items only. All normal weight, non-bulky items will still receive FREE SHIPPING.

FedEx Ground® service is a cost-effective solution for routine shipments that don’t need the speed of express shipping. You receive reliable delivery for packages up to 150 lbs., with the precise date of delivery based on distance from origin to destination. When FedEx delivers to a business or commercial address, they consider that shipment FedEx Ground®(deliveries are made Monday – Friday). When they deliver the same type of shipment to a residence, it is referred to as FedEx Home Delivery® (deliveries are made Tuesday – Saturday)


Tracking Yes
Ships Same business day
Delivery Times 1-7 business days
Partial Shipping Yes
Insurance Yes
Carrier FedEx Ground
PO Boxes/APO/FPO No. Use USPS Priority when checking out


  • FedEx rates are based on weight, dimensions, and delivery address
  • Shipments will be delivered Monday through Friday to home or business addresses
  • Express service not available for P.O. boxes


  • USPS Priority, Deluxe (FedEx Ground), Two-Day and Overnight orders for in-stock items received by 6pm Eastern (Mon – Fri) are shipped the same business day
  • Orders received after this time ship the following business day


  • Your credit card will not be billed for back-ordered items until they ship
  • If you choose, you may opt on the checkout page to have your entire order sent in one shipment when all purchased products become available
  • Back-Ordered items ship out with our Super Saver Shipping option


  • Product is shipped directly from the manufacturer
  • Product generally ships 1-2 business days after order is placed
  • Ground delivery only (expedited shipping and international shipping not available)
  • Delivery only available to US orders within the contiguous 48 states
  • Orders may not be canceled after placement
  • Direct Ship items are not eligible for return unless defective and must be returned within 30 days in exchange for a replacement item


  • Special-order items are not stocked in our warehouse
  • Product generally ships 7-30 business days after order is placed
  • Orders may not be cancelled after placement
  • Special Order items are not eligible for return unless defective and must be returned within 30 days in exchange for a replacement item


  • Allow 1-10 business days for international deliveries depending on shipping method selected at checkout
  • Quotes for shipping outside the U.S. do not include any applicable duty, value-added taxes (VAT), import consumption taxes, or custom brokerage fees
  • You will be required to pay the duty or VAT upon delivery of your merchandise
  • Due to import duty valuation adjustments and currency valuations, we are unable to provide an estimate for duty or VAT
  • All items must be in stock before shipping
  • Gas-powered products, such as the Co2 Beer Tap, may not be shipped internationally
  • All first-time international orders must ship to the billing address used on the order

*FREE SHIPPING Terms & Restrictions: Free shipping with the Fedex Ground shipping option and is only valid on retail shipments to the 48 contiguous US states (excluding AK, HI, PR and International orders). P.O Box addresses do not qualify for the free shipping offer. Heavyweight shipping charges may apply to heavy or bulky items.

For more information visit Smarthome