Mappin and Webb

Mappin and Webb Shipping InformationMappin-and-Webb-Shipping-Policy

We use a secure courier service and in most cases, a signature will be required on delivery. Why? Because we know your order is important to you! When you receive your shipping email, you know your order is on its way. We won’t deliver to your next door neighbour if you’re out and we won’t leave it near your door either. To keep your order safe we’ll deliver to your delivery address only.

Please be aware that for jewellery orders with a value of £100 or less, a signature may not be required. For your convenience, our courier will post your order through your letterbox, size permitting!

The delivery estimates displayed below and on product pages exclude bank holidays.

Standard delivery – free

Our standard delivery service is free regardless of how much you spend and you will receive your order within 3-5 working days on our before 1pm service.*

Jewellery orders of £100 or less and deliveries to South West England, Scotland Highlands and Northern Ireland may extend to 6pm and deliveries to the Channel Islands will be delivered within 24-72 hours.
Orders with a weekend dispatch to Northern Ireland will be delivered in 2 working days.
Gift Card orders placed after 3pm will be delivered within 2 working days.

Express delivery – £5

If you can’t wait to receive your order, why not use our express delivery service.
Express delivery is our fastest delivery service, and available on all items that are in stock and ordered before 3pm. You are shown during the checkout whether this option is available for your order, for an additional charge of £5. If selected, we’ll send your order as a priority so you receive it the next day before 1pm.*

*Deliveries to South West England, Scotland Highlands and Northern Ireland may extend to 6pm and deliveries to the Channel Islands will be delivered within 24-72 hours.

For more information visit Mappin and Webb