Luna Bazaar

Luna Bazaar Shipping InformationLuna-Bazaar-Shipping-Policy

Shipping Policy & Rates>New Flat Rate Shipping

 

Orders up to $15 Orders $15.01 – $25 Orders $25.01 – $45 Orders $45.01 – $65 Orders $65.01 – $85 Orders $85.01 – $99.99 Orders $100+
$4.95* $5.95* $7.95* $10.95* $12.95* $14.95* FREE*

* Only applies to shipping within Continental US

Shipping Methods

Most orders are shipped by UPS or Fedex depending on location and customer preference.
If there is no need-by date, we will ship using USPS (US Postal Service), the least expensive, but not necessarily the fastest method. * Note: The UPS Service Guarantee does not apply to shipments that are delayed due to causes beyond UPS’s control.

Delivery Times

In-stock items leave our warehouse within 3 business days of placing the order.

Some orders may require additional processing time due to their size. Transit times can vary depending on the shipping option chosen or the destination of your package. Delivery times may be adjusted depending on holidays.

Standard shipping

Delivery can range from 3-10 business days depending on location.

Express Shipping

Options are: 3 Day Select, 2 Day Air, 2 Day A.M., Next Day, Next Day A.M. and Next Day Saver.
The day the order is placed does not count as a transit day. The estimated arrival time begins the next business day.

Shipping Timelines

Order Placed Standard 3 Day Select 2 Day Next Day Air
Order by 1pm EST * Order by 1pm EST * Order by 1pm EST * Order by 1pm EST *
Ship Date Receipt Date Ship Date Receipt Date Ship Date Receipt Date Ship Date Receipt Date
Sunday Tuesday 5 – 7 business days Monday Thursday Monday Wednesday Monday Tuesday
Monday Tuesday 5 – 7 business days Monday Thursday Monday Wednesday Monday Tuesday
Tuesday Wednesday 5 – 7 business days Tuesday Friday Tuesday Thursday Tuesday Wednesday
Wednesday Thursday 5 – 7 business days Wednesday Monday Wednesday Friday Wednesday Thursday
Thursday Friday 5 – 7 business days Thursday Tuesday Thursday Monday Thursday Friday
Friday Monday 5 – 7 business days Friday Wednesday Friday Monday Friday Monday
Saturday Tuesday 5 – 7 business days Monday Thursday Monday Wednesday Monday Tuesday

* You will be contacted immediately if there is an exception to your order.

Rates

Shipping rates are based on weight, dimension and destination of your order. Prices and rates are subject to change without notice and are an estimate. If the actual rate of your shipment is higher than the estimated amount given online, you will be contacted to approve the difference. Your order will not ship until you confirm the adjustment.

Express Order Cancellation Policy

A cancellation fee will be charged for any cancelled or reduced express orders. This fee does not apply if you change your shipping method from Express to Ground services.

Order Value Cancellation Charge
$249.99 $25.00
$250 or more $50.00

 

P.O. Boxes and Non-Contiguous US Locations

For exceptions such as shipping to Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, P.O. Boxes or Oversized Items, please call us at 1-800-223-1106 so we can help you to place your order and get a shipping quote.

 Canadian Shipping

Please refer to our International Shipping page.

Terms

Shipping fees are non-refundable. When placing your order please review your address information. UPS and FedEx charge an additional $18.00 per box for any and all address corrections, refused packages, or shipment interceptions once the order is in their possession.

International Shipping

Canadian Orders

Duties, Customs and Brokerage Fees are not included in our shipping rates. A Broker will contact you directly to acquire these fees before delivery of your package. We are not able to provide an estimate of these fees. Please contact your local customs office for detailed information.

If the shipping broker is unable to collect the fees associated with your package it will be abandoned and no refund will be issued.

Brokerage Rates

We have joined with UPS to offer a discounted brokerage fee. UPS will contact you directly to arrange payment of these fees and taxes.

Canadian Brokerage Rates (Feb. 2014)
Does not apply to orders over $1600 CAD.

Order Total in CAD once it reaches the border

New Standard Brokerage Fees for Canadian Orders

$0-$20.00 $10.00
$20.01-$40.00 $10.00
$40.01-$100.00 $10.00
$100.01-$200.00 $10.00
$200.01-$1600.00 A reduced rate will be applied.
UPS will contact you with exact fees.

 

Order Placed Standard
Order by 1pm EST
Ship Date Receipt Date
Sunday Tuesday 5 – 7 business days
Monday Tuesday 5 – 7 business days
Tuesday Wednesday 5 – 7 business days
Wednesday Thursday 5 – 7 business days
Thursday Friday 5 – 7 business days
Friday Monday 5 – 7 business days
Saturday Tuesday 5 – 7 business days

Delays

Items shipped into Canada may encounter delivery delays due to customs clearance. You will be advised of the date of delivery once you have paid the fees associated with your order.

International Orders (other than Canada)

At this time we do not offer shipping outside of the U.S. and Canada. If you have an international billing address please note that not all credit cards can be processed due to security reasons. In this case, please use an active www.paypal.comaccount.Payment must be made in USD.

Cancellation Policy

This applies to orders that are cancelled after they are packaged and processed. Orders under $250.00 will incur a $25.00 fee. Orders $250 and over will incur a $50.00 fee.

Contiguous US back-orders will be shipped without notification, if within 60 days of original ship date.

For more information visit Luna Bazaar