Lacrosse Monkey

Lacrosse Monkey Shipping InformationLacrosse-Monkey-Shipping-Policy

Standard Shipping Information back to top
Standard Shipping is available to all locations within the 48 contiguous United States. Standard Shipping Orders are typically processed within 48 hours. To expedite the shipping process and minimize delays, please ensure that all supplied billing information is correct and that alternate delivery address are on file with your bank or credit card company. The Time-In-Transit map estimates the number of business days required for you to receive your order, this map is for reference only and is not a guarantee. We are not responsible for shipping delays due to inclement weather and we do not issue refunds for shipping costs if a delivery date is missed. Standard Shipping starts at $9.99 and increase depending on the weight and volume of the order. The merchandise you order may be fulfilled from several locations which may cause items to arrive separately. You will not incur additional shipping charges under these circumstances.
 Express Shipping Information back to top
Express orders placed by 1:00 PM Central, typically ship same day as long as all items are in-stock and the payment has been processed. Express orders placed after 1:00 PM Central on a Friday will be shipped the following non-holiday business day. Order placed using Next Day Shipping that are shipped on a Friday will generally be delivered on the following Monday, unless you select Next Day Saturday Shipping. Weekends, Holidays and the day of delivery do not count towards the delivery time. We suggest using Two Day Shipping to locations in Hawaii & Alaska. The merchandise you order may be fulfilled from several locations which may cause items to arrive separately. You will not incur additional shipping charges under these circumstances.Please consult the shipping table below for expected costs and time in transit estimates. Please note that Next Day Shipping to residential addresses are not guaranteed and we do not issue refunds for orders sent using Next Day Shipping to a residential address if the delivery date is not met.

 

Shipping Method Delivery Time
Three Day Shipping Three Business Days
Two Day Shipping Two Business Days
Next Day Shipping One Business Day
Next Day Saturday Shipping Next Saturday

 

 

 United States Postal Service back to top
If the destination address is a PO Box or an APO/FPO, we will ship your order via USPS since UPS is unable to deliver to those destinations. We will provide tracking information via email after your order has shipped. Items delivered to a PO Box or an APO/FPO will be delivered in approximately 7 to 10 business days. Final delivery for APO/FPO destinations will be subject to the terms and conditions of the APO/FPO services. Not all items can be shipped via USPS. Some items that are shipped via USPS may be subject to an additional shipping charge. If necessary, LacrosseMonkey.com® will contact you before the order is processed.
 International Shipping back to top
LacrosseMonkey® is happy to ship orders to foreign destinations. Please be aware that all customs, duties, taxes, surcharges, brokerages, etc., are the responsibility of the customer. When delivery is attempted, you may be billed for these fees; these fees are independent of shipping charges and are charged by your local mail authority – not LacrosseMonkey.com®. Please familiarize yourself with your country’s import rules and regulations prior to ordering. We are unable to designate orders as “Gifts” or otherwise. Orders to some countries (including Russia) can only be sent via United States Postal Service.
 General Shipping Information back to top
Order Pick-Ups: Orders leaving LacrosseMonkey.com® are picked up Monday through Fridays only. Typically, orders placed by 1:00 PM Central will ship same day provided that all items are in stock and the shipping and billing information has been verified.Address Changes: Please verify the accuracy of your shipping address before submitting your order; we are unable to change the address of your order once it passes through our verification stage.

 

 Will Call Pick-Up back to top
As we transfer the bulk of our fulfillment operations to our Texas Distribution Center, Will Call Pick-Up is temporarily unavailable for all locations.
 Oversized Merchandise back to top
Some products on LacrosseMonkey.com® may be subject to oversized shipping fees. Typically wheeled equipment bags, equipment racks, full size lacrosse goals and backstops require an oversized shipping fee. These fees are in addition to the cost of shipping and will be denoted on the product page.
 Non-Deliverable Addresses back to top
Due to limitations, we are unable to deliver to Post Office Boxes via UPS. Orders placed with a P.O. Box address will be shipped using United States Postal Service Priority.
 Delivery Attempts back to top
The shipping courier will make two attempts to deliver your merchandise and will leave a door hanger notifying you of the attempt. Most couriers allow you the ability to have a package held at a local customer center. This can usually be arranged online through the couriers’ website. If the package is deemed undeliverable after the third attempt, the product will be returned to our warehouse. You will be credited for the price of the merchandise minus the actual cost of shipping and the cost of return shipping. All credits will be applied to the original payment method.

For more information visit Lacrosse Monkey