Just4MyPet.com

Just4MyPet.com Shipping InformationJust4MyPet.com-Shipping-Policy

As each product is custom-made, please allow sufficient time to create your product!  Most orders are processed within 3 – 7 business days.  Shipping options and charges are displayed at checkout.  We ship to all 50 states in the USA.   Special charges may apply if you are located outside of the Continental USA, APO/FPO, or International locations (see “INTERNATIONAL ORDERS – SHIPPING OUTSIDE THE USA” below).   If you would like to ship outside of the Continental USA, please call us at 866-617-4738 or email us at care@just4mypet.com with the specific items and quantity you would like to purchase, as well as your complete address,  so we can provide you with a shipping quote for your order.  Note, oversized items such as pet beds, carseats, sofas, etc. may be subject to oversize shipping charges.

DOMESTIC (USA) ORDERS:  SHIPPING IN THE CONTINENTAL USA:

  • Shipping Rates:
    • Standard Ground Shipping is FREE for orders over $49* (*items such as pet beds/sofas/carseats are excluded and are subject to a shipping surcharge).  Shipping surcharges will be described within the product page.
    • For orders under $49, a flat rate of $3.99 per order applies* (*items such as pet beds/sofas/carseats are excluded and are subject to a shipping surcharge).  Shipping surcharges will be described within the product page.
    • Next Day and Second Day air shipping rates are determined by total size, weight, and products within an order, as well as where the order is going.  Please call us at 877-617-4738 or email us at care@just4mypet.com to arrange for expedited shipping services.  We are happy to help you.
  • Delivery Times: As each product is custom-made, delivery times do not include the time it takes to create your special item!
    • Standard Ground – means you will receive the order between  2 – 8 business days after your products have been custom-made and your order has left The Doghouse (our warehouse).
    • Second Day Air – means you will receive the order two days after your products have been custom-made and your order has left The Doghouse(our warehouse).
    • Next Day Air – next day service (where available) means you will receive the order the very next day after  your products have been custom-made and your order has left The Doghouse (our warehouse).

 

INTERNATIONAL ORDERS: SHIPPING OUTSIDE THE USA:

If you are outside of the continental USA and would like to place an order, please call us at 866-617-4738 or email us at care@just4mypet.com with the specific items and quantity you would like to purchase, as well as your complete address, including postal code.  We will need this to provide you with a shipping quote for your order.  Free and flat rate shipping does not apply to international orders.  Additional shipping charges will apply.    Any in-country duties, taxes, and other fees are the responsibility of the recipient.

You will receive a confirmation e-mail when your order ships (with the exception of most pet ID tags, which are delivered via US Postal Service, and there is no tracking for these items). Your e-mail confirmation will include your personal tracking number along with carrier contact information.

Note that we have several factory and warehouse locations and, in some cases, orders containing multiple items may ship in multiple packages from different locations, and may arrive at different times.  Please refer to product pages for further information on when each item will leave our facility.

 

*Items, such as pet beds/sofas/carseats are excluded from free or flat rate shipping, and are subject to a shipping surcharge.  Shipping surcharges will be described within the product page.

For more information visit Just4MyPet.com