The Home Depot

The Home Depot Shipping InformationThe-Home-Depot-Shipping-Policy

Free Shipping Details

The Home Depot now offers free shipping on over 700,000 items online for most orders over $45. This great value for our online shoppers means it’s easier than ever to start that gardening or repair project you’ve wanted to get to, upgrade your kitchen appliances, or do some home decorating.

– Orders are sent using our Standard Shipping method. This usually takes 3 to 5 business days, plus processing time, which varies by product. You’ll see the processing time listed in the Product Information in your Shopping Cart. Knowing when to expect your free delivery helps you plan ahead.

– Other shipping methods are available at checkout if you want your purchase delivered faster. Just check our Shipping and Delivery FAQs for a look at your options.

– Also offering Free Delivery on all major appliances. Shop our wide selection of online departments and save even more with free shipping on qualifying items.  For major appliance orders, you’ll select the delivery date at the time of purchase.

– Over 158,000 items are eligible for Free Shipping to Alaska and Hawaii

*FREE standard shipping and residential delivery on most orders over $45 made at homedepot.com . Some exclusions apply. See product detail for free shipping eligibility. Plus, FREE delivery on most major appliances. See product descriptions for free shipping eligibility. This offer is not valid on gift cards or prior purchases or certain items containing weight and/or size shipping restrictions (details in item descriptions). This offer is valid on parcel and residential delivery only; it does not include express or expedited shipping. We reserve the right to change or end this offer at any time. Select items can ship to Alaska & Hawaii. We cannot ship to APO/FPO, P.O. Boxes, or U.S. Territories. Please allow 3-5 business days for parcel ground delivery and 5-10 business days for home delivery in addition to order processing time which varies by product. **All returns are subject to The Home Depot’s standard return policy. Void where prohibited.

Shipping Options

Homedepot.com offers a variety of shipping options. Your shipping choices will depend on the item or items in your order. Below are some details to help you better understand your shipping options:

Standard
Standard Shipping includes delivery by small parcel service.

Standard Plus
Standard Plus Shipping includes 2-3 day delivery by small parcel service. Processing time varies by product.

Expedited
Expedited Shipping includes 2 day delivery by small parcel service. Processing time varies by product.

Express
Express Shipping includes 1 day delivery by small parcel service. Processing time varies by product.

Cost Saver (limited to products less than 1 lb.)
Cost Saver Shipping includes initial transportation by small parcel service, with final delivery made by U.S. Postal Service. Tracking information may be limited.

Curbside Truck Shipping (By Appointment)
Curbside Truck Shipping includes delivery to receiving area/dock for Businesses or curbside for Residential orders. The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived at the local hub in your area. Delivery appointments are required.

Basic Home Shipping (No Appointment)
Basic Home Shipping includes delivery to your doorstep or first dry area outside with no signature or appointment required. Delivery services for this item may be upgraded for an additional fee.

Threshold Home Shipping (By Appointment)
Threshold Home Shipping includes delivery across your first doorway or threshold (i.e. into garage, backyard, or first room of the home). The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived in your area. Delivery appointments are required.

White Glove Home Shipping (By Appointment)
White Glove Home Shipping includes delivery to the room of your choice, unpacking and debris removal. Assembly is not included. The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived in your area. Delivery appointments are required.

Depot Direct Delivery
For major appliances, a delivery calendar with available delivery dates will be presented during the checkout process.

Certified Professional Delivery (By Appointment)
The item will be shipped to a certified professional who will complete assembly (if required), and perform a complete inspection. The certified professional will contact you to arrange final delivery once your item is ready. At delivery, the customer will be taught by a certified professional on site how to operate and maintain the product. Delivery appointments are required. Please note the tracking information provided with the shipping confirmation will reflect the delivery to a local certified professional’s terminal.

Outdoor Equipment Delivery (By Appointment)
Outdoor Equipment Delivery includes assembly (if required), unpacking and debris removal. The carrier will contact you to make a delivery appointment with a 4 hour window once the items have arrived at the local hub in your area. Delivery appointments are required.

Bulk Delivery (By Appointment)
Bulk Delivery is made by a dump truck. The carrier will contact you to make a delivery appointment. Delivery appointments are required. Customer supplied tarps are recommended to protect property.

Buy Online, Pick Up In Store

Buy Online, Pick Up In Store Service Most orders will be ready for pick up within two hours of the time the order was placed online. Specific items may take slightly longer due to inventory and/or availability.

Buy Online, Pick Up In Store Guidelines
When you arrive at the store, stop by the Customer Service desk (or Pro desk if you are a contractor) for assistance with order pickup. Store pickup is valid only at the specific store selected by customer when placing order, during store’s normal operating hours and only for orders confirmed via In-Store Order Pickup Notification email. This excludes special or bulk-sized orders and is not valid on Christmas Day, Thanksgiving Day or the Friday, Saturday or Sunday following Thanksgiving Day.

Shipping and Delivery FAQs

Estimated Arrival Date: Your order requires processing time and shipping time. The processing time may be different for each item. The shipping time is based on the method of shipment you choose. Estimated arrival date is calculated for each item on the product information page and is also provided in checkout.  For order status information, click here.

For deliveries to AK/HI, please allow an additional 2-5 days.

For more information visit The Home Depot