Escapade UK

Escapade UK Shipping InformationEscapade-UK-Shipping-Policy

European & International Delivery Service

At Escapade we are proud to ship to customers across the world and have an excellent delivery service in place to ensure your get your parcels on time and without incident. We have a multi lingual staff, offer the UK’s best international shipping rates on fancy dress and use Parcel Force as a trusted courier when fulfilling European & International orders. Prices vary from country to country as do delivery dates, which can be as little as 2 days! Please see the table above for estimated dates and pricing for your area.

Our Services

We use Parcel Force’s Euro Priority & Global Priority shipping services when fulfilling international orders. These excellent service options offer some core benefits and unique perks to our global customers.

• Fully Tracked: From dispatch to delivery you can track your parcels progress with your unique tracking code onhttp://www.parcelforce.com/
• Signature on Delivery: To ensure customer security and accurate postage times all international orders feature a proof of delivery customer signature service.
• Weight: Parcels shipped worldwide with Parcel Force can weigh up to 30 kg (depending on destination)
• Size: A large maximum length of 1.5m and 3m length / girth combined ensures bulk orders can be made at reduced cost.

International Customer Support

We have a multilingual & multinational staff who speak; German, Italian, Portuguese, Spanish & French but we encourage international customers who cannot speak English to contact us on the following national specific email addresses below to ensure their query is directed to the right member of the Escapade team. We are the only UK fancy dress company that offers

English: contact@escapade.co.uk
German: kontakt@escapade-kostueme.com
Italian: italy@escapade.co.uk
Spanish: spain@escapade.co.uk
Portuguese: portugal@escapade.co.uk
French: france@escapade.co.uk
Danish: denmark@escapade.co.uk
Dutch: Netherlands@escapade.co.uk
Norwegian: Norway@escapade.co.uk

All other languages: contact@escapade.co.uk

International Customer Service Direct Numbers

All International Enquires: +44207 485 7384 Option: 1
German: +44207 485 7384 EXT: 631
Italian: +44207 485 7384 EXT: 628
Spanish & Portuguese: +44207 485 532 EXT: 632


Time schedules for International orders

In order to provide a better service for international customers we ship worldwide via international couriers. Below you will find a list of international delivery options and estimated date of arrival. *Please Note that these are only estimated dates provided by the courier, they are not guaranteed arrival times.

Jersey and Guernsey 2 – 3 Days
Republic of Ireland (Eire) 2 – 3 Days
Belgium, Luxembourg & Netherlands 2 – 3 Days
Corsica 2 – 3 Days
Denmark, France & Germany, Monaco 2 – 3 Days
Italy, Spain 3 – 6 Days
Greece, Portugal, Sardinia, Sicily 3 – 6 Days
Azores, Balearic isles, Madeira 3 – 6 Days
Andorra 4 – 8 Days
Austria, Vatican City State 4 – 8 Days
Czech Republic, Estonia, Hungry, Latvia, Lithuania, Poland, Slovakia,Slovenia, Sweden 4 – 8 Days
Gibraltar, Liechtenstein, Malta, Norway, San Marino, Switzerland 4 – 8 Days
Finland 4 – 8 Days
Turkey 4 – 8 Days
Cyprus 4 – 8 Days
Rest of Continental Europe 4 – 8 Days

Cut off time for all parcels is 3pm GMT (Greenwich Mean Time).

European & International Delivery Important Information

• Please note estimated international delivery rates are provided by the courier and are not guaranteed delivery times.
• For orders outside the EU Member States duty may be payable at import. This is a cost borne by the customer.
• Heavy or bulk orders may require additional postage charges. If this is the case we will contact you immediately after your order to discuss additional postage charges. (You will not be charged additional shipping charges without accepting them first)
• To prevent fraud we may require an additional identity check. We select some orders at random to protect ourselves and our customers from fraud. If this is the case we will ask you to email or fax a valid form of ID with your full name and address. Please bear in mind that under our Data Production accreditation these documents will be destroyed immediately upon proof of identity.

For more information visit Escapade UK