Critical Pass

Critical Pass Shipping InformationCritical-Pass-Shipping-Policy

Order Processing

We understand that you’re under a lot of stress and want your order as soon as possible.  Therefore, we try to ship every order received by 2 PM EST either the same day or the next business day.  You will receive an email notification when we receive your order and another email notifying you when your order has shipped.

Shipping Options 

We offer several shipping methods to accommodate your needs and budget.  Orders from states in Central and Eastern Time Zones ship from our Indiana warehouse.  Orders from states in Mountain and Pacific Time Zones, as well as Alaska and Hawaii, ship from our California warehouse.  Below are estimated delivery timelines beginning from the date your order is sent to USPS or FedEx from our warehouse.

  1. USPS Priority Mail – 2-4 business days
  2. FedEx 2-Day – 2 business days (please note – FedEx does not include Saturday deliveries)
  3. FedEx Overnight – 1 business day

Returns

You can return your cards for a refund within 10 days after you receive your order by contacting us at support@criticalpass.com.  Returns must be unopened and unused.  You are responsible for shipping costs on the returned flashcards. We reserve the right to refuse any return.  Unfortunately, we cannot refund shipping fees.

For more information visit Critical Pass