Chat and Vision

Chat and Vision Shipping InformationChat-and-Vision-Shipping-Policy

When you shop with us we like to keep it simple, our free shipping offer applies to all orders no matter the size or value. ChatandVision not only accepts payment in your local currency but also ships directly to your doorstep free of charge* to over 60 countries worldwide:

Worried about hidden costs? Please don’t be, we’ll take care of any applicable taxes and duties prior to delivery so the price on the website is the final amount you pay. Rest assured that your buying experience with us will be completely hassle free.

Once your order has been processed, an email containing your order and account information will be sent to your registered email. You can always check the status of your order by visiting the My Account page on our website and viewing your order history.
Orders delivered with free shipping typically arrive within 7 to 14 business days; although this is dependent on your delivery region, with many orders often arriving sooner. In order to facilitate free shipping and pass on savings to our customers, we endeavor to use reliable and cost effective couriers to deliver globally. To minimize delays we ship directly to our customers from our global fulfillment centers in the UK, US and HK, however please bear in mind some regions may experience longer shipping lead times.**


* Shipping to and from less populated or accessible domestic and international areas carries higher operating costs. Delivery and extended or remote area surcharges will be added to your final order amount in order to more accurately reflect the cost of providing service to these areas.


  • United States: extended or remote areas within the contingent 48 states, Hawaii and Alaska
  • United Kingdom: areas in Guernsey, Jersey, and the Isle of Man



** Although we do our best to ensure a smooth shipping process please note delivery speed to some regions may experience delays depending on a wide variety of factors (e.g. specific address location and customs delay) which are outside of our control.

For more information visit Chat and Vision