Case-Mate

Case-Mate Shipping InformationCase-Mate-Shipping-Policy

WHEN WILL MY ORDER SHIP?

All in-stock items will ship the same business day. We ship product Monday – Friday, so as long as your order is placed before 12PM, your product will be shipped the same day you order it.

There are some exceptions:

Custom orders– such as the Design Your Own cases are made to order and require at least 3 to 5 days in production before shipping. Please note that selecting a faster shipping method does not speed up the production time – just the shipping time.

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HOW WILL MY ORDER SHIP? WHAT ARE MY OPTIONS?

*Please be aware that all Design Your Own cases will take an additional 3-5 days on the times listed below. We will try to clarify this on any item ordered which has this constraint.

STANDARD SHIPPING

Please allow up to 3-5 business days for delivery.

QUICK SHIPPING

Please allow 1-2 business days for delivery.

TRACKED UK SHIPPING

Please alllow 2-3 business days for delivery.

EXPEDITED UK SHIPPING

Please allow 1 business day for delivery.

EXPEDITED EU SHIPPING

Please allow 2-3 business days for delivery.

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WHY CAN’T I TRACK MY ORDER?

All our orders ship with Royal Mail Standard Service who do not provide order tracking as an option so we, unfortunately, cannot provide any tracking to you.

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CAN’T FIND YOUR ANSWER?

If you still can’t find your answer, please submit a support request and we will do our very best to answer any questions you may have.

For more information visit Case-Mate