Cable Matters

Cable Matters Shipping InformationCable-Matters-Shipping-Policy

  • When do you ship out my order?
We try our best to ship out the order within 1 business day after the order was received.
  • Where is my order shipped from?
All orders are shipping from Cable Matters’ warehouse in Massachusetts, USA.
  • Do you ship orders to my country?
We currently only ship orders to the United States. We may start shipping to your country in the near future.
  • What are available shipping options ?
We ship your order according to your chosen shipping method. Currently the following shipping methods are available for choosing from USPS and UPS.
USPS: First-Class Mail (for package less than 13 Oz), Parcel Post, Priority Mail, Express Mail
UPS: Ground, 3-Day Select, 2nd Day Air, Next Day Air
  • Do you provide free shipping?
No, we do not provide free shipping. We honestly charge the actual shipping cost for your entire order according to real-time USPS and UPS shipping charge calculations.
  • Can l request shipping option such as signature requirement, Saturday delivery or other shipping methods not offered at checkout?
Those requests can not be fulfilled at this time.
  • Can I use my own UPS account to pay for the shipping charge?
No, we do not accept your own UPS account.
  • How do I know if my order has shipped?
You will receive a shipment confirmation email from us once you order is shipped.
  • How long does it normally take to receive my order?
Here are the delivery days for different shipping options.
USPS, First-Class Mail (for package less than 13 Oz): 3-4 business days, Parcel Post: 7-14 business days, Priority Mail: 2-3 days, Express Mail: 1 day (for some zip codes, it can take 2 days).
UPS, Ground: 1-5 business days, 3-Day Select: 3 business days, 2nd Day Air: 2 business days, Next Day Air: 1 business day.
Also please add 1 business day for processing your order for delivery on top of carrier delivery time. Note that this is just a guidance from carrier. Cable Matters does not guarantee carrier’s delivery time.

For more information visit Cable Matters