ASOS

ASOS Shipping InformationASOS-Shipping-Policy

Our Standard Delivery service* to Australia is free for orders over $40.00 and costs $5.00 for orders under this value.

Delivery can take up to 5 business days to metro areas with these postal codes and 7 business days to the rest of Australia (excluding weekends and public holidays). Delays may sometimes occur beyond the control of ASOS and we will advise you if this happens where we can.

Orders are shipped from the UK and will be delivered by Australia Post. Once your order leaves our warehouse, you’ll receive a shipping confirmation email which will contain your tracking link. Don’t worry if you don’t see any tracking events at first – the updates will begin once your parcel arrives in Australia. This usually happens within 4 business days.

Your order will be delivered between 7am and 9pm. As Australia Post don’t deliver on public holidays, you can expect your order on the next business day.

If you’re not around when delivery is attempted, the driver will either leave your order in a safe place or a calling card will be left telling you how you can collect your ASOS order.

You can also register with Australia Post before placing your order to take advantage of their 24/7 Parcel Lockers. Click here for more information on this service.

Want an even quicker delivery? Check out our Express Delivery service. It costs $10.00 and your order will be delivered within 3 business days (2 business days for the metro postal codes mentioned here. You’ll need to place your order by noon AEST.

*We aim to meet these delivery times but during busy periods (including sale) deliveries may take a little longer. Occasionally tech updates to our systems or force majeure events, such as extreme weather conditions, will mean that these delivery services aren’t available, or that order cut-off times need amending and/or delivery times need to be extended. However, we will always work hard to keep these temporary changes to a minimum. ASOS cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.

For more information visit ASOS