ASHRO Shipping InformationASHRO-Shipping-Policy

Fast delivery right to your door!

    • We’ll notify you of any delay.
    • Most orders take no longer than 14 working days to be shipped.
    • Items ordered together are not always shipped the same day or in the same box.
    • Items shipped from our suppliers or truck-shipped items will be shipped separately.

General Delivery Services
Items are shipped directly to your home. In case of delay, we will notify you by mail, email or phone. When an item takes longer than 14 days to ship, we note it next to the product description. Shipping and processing charges will be added to your purchase based on the total merchandise cost of your order. Some items require an additional shipping and processing charge and they are noted underneath your item.

Expedited Delivery
We provide expedited delivery to most destinations. Not available for oversize items, items shipped from the manufacturer, truck-shipped items or items shipped outside the 48 contiguous states*. Please call 1-800-865-9442 for details. To expedite your order, choose either Second Day Air for an additional $12.00 per address or Overnight Service for an additional $21.00 per address.

Furniture/Truck-Ship Delivery
All truck-shipped items are delivered into the first floor of your house. We will contact you to arrange a delivery date and time that is convenient for you. Please be sure to include your phone number.

Shipping and Processing Charges are calculated according to the charts below:

Order Total: Shipping & Processing
Up to $20.00 $5.95
$20.01 – $35.00 $7.95
$35.01 – $50.00 $9.95
$50.01 – $75.00 $13.95
$75.01 – $100.00 $16.95
$100.01 – $150.00 $19.95
$150.01 – $200.00 $22.95
$200.01 – $250.00 $25.95
$250.01 – $350.00 $28.95
$350.01 & up 8% of the order total

Bigger or heavier items simply cost more to deliver; the Heavyweight Shipping charge noted on the product page is in addition to the standard charge.

Sales tax will be added to shipments made to residents of IL, IA and WI.

*Please call 1-800-865-9442 for information regarding delivery to Alaska, Hawaii, Canada, Puerto Rico, the Virgin Islands and APO/FPO addresses.

For more information visit ASHRO