Amazon

Amazon Shipping InformationAmazon-Shipping-Policy

Where’s My Stuff?

After an order has shipped, you can track your packages on Amazon.com. From Your Orders, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.

Want to track a package? Find tracking information and order details from Your Orders.

Note: Some shipments, such as standard international shipments, are not trackable.

To track your package:

  1. Go to Your Orders.
  2. Go to the order you want to track.
  3. Click Track Package next to your order (if shipped separately).If your package or tracking information is missing, go to:

Note:

  • International orders may be subject to customs clearance procedures that can cause delays in delivery. To see estimated shipping times for your region, go to Global Shipping Times.

Find a Missing Package That Shows as Delivered

 

What to do if your package shows as delivered but you can’t find it.

If your tracking information shows that your package was delivered, but you can’t find it:

Within 36 hours of expected delivery

  • Verify the shipping address
  • Look for a notice of attempted delivery
  • Look around the delivery location for your package
  • See if someone else accepted the delivery
  • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
    • Wait 36 hours – in rare cases packages may say delivered up to 36 hours prior to arrival

Shipping Rates & Times

U.S. Shipping Rates & Times

To determine the applicable shipping rate for items in your Cart:

  1. Select Proceed to Checkout
  2. Select or add your shipping address
  3. Select a shipping speed and select Continue
  4. Select a payment method and select Continue

The total shipping & handling cost will be listed under Order Summary.

Shipping Times to the Contiguous U.S.

When shipping within the contiguous U.S., your order will arrive within these delivery estimates based on your location and selected shipping speed.

Destination Country Standard Shipping (business days) Two-Day Shipping (business days) One-Day Shipping (business days)
Contiguous U.S. 4 to 5 Within 2 Within 1

Note: If available, Saturday and Sunday delivery will be specified on the product page and/or during checkout.

For information about shipping rates, go to Shipping Rates for the Contiguous U.S.

Shipping Times to Alaska, Hawaii & Puerto Rico

When shipping to Alaska, Hawaii and Puerto Rico, your order will arrive within these delivery estimates based on your location and selected shipping speed.

Destination Country Standard Shipping (business days) Expedited Shipping (business days) Priority Shipping (business days)
Alaska, Hawaii & Puerto Rico 3 to 7 2 to 5 1 to 4

For information about shipping rates, go to Determine Shipping Rates.

Shipping Times to U.S. Territories & Freely Associated States

When shipping to American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, and the U.S. Virgin Islands, your order will arrive within these delivery estimates based on your location and selected shipping speed.

Destination Country Standard Shipping (business days) International Priority Shipping (business days)
American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, U.S. Virgin Islands 3 to 5 1 to 4

For information about shipping rates, go to Determine Shipping Rates.

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